About Us-FAQ

ABOUT US - Reach us at dznystore@gmx.com or facebook.com/herweeklydeals

DZNY store.com is an online retailer that brings you high quality products that are popular, trendy, and stylish all at great prices. At DZNY we D-Zine, curate and find high-quality, products, inspired by our online community. We buy direct from our manufacturers, cut out the middleman, and pass the savings on to you.  We update our catalog often to offer the hottest and most fun products available!  

 

FAQ

WHEN WILL YOU SHIP MY ITEMS?

All orders are subject to a handling period before shipment, usually 1 - 2 business days.

Most orders leave the warehouse within 2-4 business days after receipt of payment.

You will then receive notification of both processing and shipment. In many instances, we are shipping from one of our warehouses in either the U.S. But we also have suppliers in United Kingdom, Canada and Asia. If one of our specialty products are from one of our direct Suppliers please allow  9 - 15  days to receive your order. 

Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.

Please make sure to provide the correct shipping address. Herweeklydeals.com can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

WHEN WILL MY ITEMS ARRIVE?

Clothing and apparel items should be received within 5-12 business days, except some special and promotional items that will be sent directly from our suppliers 

WHERE ARE MY ITEMS COMING FROM?

Our primary warehouses are in US one on east coast and one on the west coast, but most of our specialty items are coming direct from manufacturers in either United Kingdom, Canada or Asia as to help keep the cost to you the lowest price possible.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.

WHY DON'T I SEE THE SAME DEAL ON YOUR WEBSITE THAT I SEE ADVERTISED ON FACEBOOK?

Even after we stop our Facebook advertisements, those posts are still shared and liked by our fans. We can't stop this since it's just the way Facebook works. 

HOW DO YOU DETERMINE YOUR "COMPARED TO" PRICES?

We get these prices from our wholesalers or from competitor analysis.